There is a new buzz in the utility bill audit services industry. We are reinventing utility bill analysis and rate/tariff optimization services.
Historically, utility bill audit and rate analysis services have been packaged with other services including: procurement and risk management, bill payment and processing, demand-side and efficiency management and utility rebate programs.
Over time, we have learned that it is impossible to be the best at all of these services, so we decided to focus solely on utility bill audit, analysis and rate optimization services. By concentrating on only these services, we have become the industry leader.
The unparalleled combination of our proprietary technology, tools and databases, along with our dedicated resources brings unmatched expertise to all sizes and types of organizations.
We are passionate about delivering guaranteed savings, refunds and results, while enhancing the customer – utility relationship.
We will identify utility billing variances and exceptions to find billing errors that deserve refunds from utility service providers.
Through the use of our proprietary technology and dedicated experts, we will comb through every account, billing component and line item of data to identify and document potential overbillings and inaccuracies.
We will validate the uncovered opportunities to deliver an inventory of errors and overcharges to be recovered. And we will work with the utilities to secure the refunds.
We will dissect the utility billing data, rates and associated regulatory charges to establish and document potential rate savings opportunities. By strategically leveraging our proprietary rate/tariff database and staying current on the latest changes in utility regulations, we deliver actionable transaction-specific results.
We provide in-depth research and comprehensive analysis of alternative rates, tariff interpretations and applicable qualifications. We prepare and deliver an itemized list of opportunities and all of the relevant correspondence to negotiate the new rate changes with the respective utilities.
We will work directly with the client and utility to process the change and cultivate a meaningful relationship between the customer and utility service provider.
